Travel Insurance Medical Screening

Pre-existing Medical Conditions

To arrange cover extension for pre-existing medical conditions, phone the Protectif Screening Helpline quoting insure2travel on:

Medical Screening: 0203 829 3862

You may continue to purchase cover and phone the Screening Helpline when you have completed the transaction. However, your pre-existing medical conditions will not be covered until you speak to Medical Screening. There may be a charge to cover those pre-existing conditions.


No claim arising directly or indirectly from a pre-existing medical condition affecting you will be covered unless:

  • You have declared all pre-existing medical conditions to us;
  • and you have declared any changes in your health or prescribed medication;
  • and we have accepted the conditions for insurance.